AH 121 - Medical Office Assistant II

4 Credit(s)

Prerequisite(s): Acceptance into the Medical Office Assistant Certificate program and successful completion of all prior program courses is required.

Course Description: Builds upon the themes and skills introduced in Medical Office Assistant I. Focuses on the integration of the skills for the medical office setting and covers more in-depth issues in office processes, patient privacy, patient rights and responsibilities, and safety in the workplace.

Course Level: Career/Tech Preparatory

Course Learning Outcomes:

CLO#1: Describe the five areas addressed in the American Association of Medical Assistants code of ethics.
CLO#2: Perform business operations and financial management within the scope of practice. (ILO: Information Literacy)
CLO#3: Communicate effectively and with respect and compassion.
CLO#4: Identify OSHA and HIPAA guidelines and describe how to implement best practices related to the medical settings.