About the Program

The Administrative Medical Assistant program will prepare students for entry-level employment in a healthcare setting. Administrative Medical Assistants have specialized knowledge about healthcare and are an essential part of the healthcare team. Effective communication with both clients and medical staff, medical terminology, scheduling, basic insurance and billing cycles, legal and ethical considerations and general office procedures are included in this program. Students completing this program will be prepared to take the national Certified Medical Administrative Assistant (CMAA) exam through the National Healthcareer Association (NHA), although certification is not an employment requirement at this time.

Program Learning Outcomes

The curriculum in RCC courses is derived from a set of identified learning outcomes that are relevant to the discipline. Program learning outcomes for the Administrative Medical Assistant Career Pathway Certificate are:

Perform and document routine administrative procedures according to current office protocol.

Recognize and describe current legal and ethical standards and confidentiality for client privacy.

Effectively apply verbal, nonverbal, and written communication principles and skills.

Entry Requirements

Students are required to complete the Placement Process to determine skill level and readiness in math, reading, and writing. As part of their training program, students must begin with the courses within their skill level as determined through the Placement Process.

Students wishing to enter the program cohort must declare their interest by attending a mandatory Allied Health Information Session and apply online through the Allied Health website: Allied Health Occupations.

Students will complete an intent to enroll form prior to core course completion.

Advanced Standing

Coursework from accredited colleges and universities will be accepted in accordance with college policies and the program coordinator’s recommendation. In order to ensure coursework is current, program courses over seven years old must be reviewed and approved by the appropriate program coordinator before being accepted toward core requirements. College Now credit earned in conjunction with local high schools will be accepted in accordance with the current agreement.

Graduation Requirements

These requirements apply only to students admitted to the program during the current academic year. Students contemplating admission in a later year may have different requirements and must obtain the program map or catalog for that year. Students must complete all courses on this program map with a grade of “C-” or better to continue in and complete the program and receive their certificates. If certain required courses are graded only on a pass/no pass basis, a grade of “P” for these courses indicate a student earned the equivalent of a “C-” or better grade.

This guide lays out an optimal path to graduate. Please consult an advisor with any program completion questions.